Telecoms / TL 9000 Training Courses
TL 9000 Quality Management Systems (QMS) was developed by TIA Business Performance Community to meet the supply chain requirements of the global telecommunications industry.
Bywater is one of only two providers of TIA Business Performance Community (previously QuEST Forum) sanctioned training materials. Being the only TIA Business Performance Community sanctioned training organisation based in the EMEA (Europe, Middle East, Africa) region, Bywater is authorised to deliver TL 9000 training in EMEA, China, South-East Asia, America and Canada.
All of our TL 9000 training courses can take place on a dedicated basis at a venue of your choice including at your offices or online. Dedicated training includes interactive workshops and modules to encourage your team to discuss how TL 9000 can be successfully implemented within your organisation. Please view the course details below or visit our Dedicated Training page to request a quote.
We can provide additional support to those wishing to achieve or maintain TL 9000 certification in the way of TL 9000 Consultancy. Please view our ISO Management Systems Consultancy Services to learn more.
Choose your TL 9000 course
TL 9000 Quality Management System Auditing - QuEST Sanctioned | 5 days
- Designed for those seeking to audit against the specific requirements and measurements of TL 9000 and verify their implementation
- QuEST sanctioned, provides a bridge between ISO 9001 and the additional requirements of TL 9000 and the associated metrics, delivering an auditor's perspective of TL 9000
Dates & Venues
TL 9000 Quality System Implementation - QuEST Sanctioned | 3 days
- Designed for anyone who is a supplier to the telecommunications industry or is planning to become one
- QuEST sanctioned, provides the steps necessary for the successful implementation of the TL 9000 requirements and measurements in order to become TL9000 registered
Course Details
TL 9000 Measurements R5.7 - QuEST Sanctioned | 1 day
- Designed for those needing to understand the TL 9000 measurement set and how it can be used to improve a company's performance
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing awareness of how the TL 9000 measurement set can be used in the supplier-customer relationship
Course Details
TL 9000 Requirements R6.3 - QuEST Sanctioned | 1 day
- Designed for auditors and implementers needing to understand the additional TL 9000 requirements and how they link to an organisation's business system
- QuEST sanctioned, this course is a pre-requisite to the 3-day TL 9000 Auditing or Implementation course providing knowledge of how TL 9000 relates to existing management systems
Course Details
TL 9000 Metrics Workshop | 1 day
- Designed for those seeking to develop and implement a metrics programme
- Provides an intensive, interactive workshop customised to your needs, based on the additional TL 9000 requirements, an overview of the metrics set, a review of those applicable to your activities and the implementation of a metrics programme, including data submission as part of the QuEST requirements
Course Details
An Introduction to a TL 9000 Quality Management System | 1 day
- Designed for those involved in the implementation or running of TL 9000 within their organisation
- Provides an introduction to TL 9000, the additional requirements and measurements and the QuEST Forum in order to develop and implement a TL 9000 based quality management system
Course Details
Customer reviews
Extremely knowledgeable, enthusiastic and engaging tutorRichard is extremely knowledgeable in this area and his enthusiasm really rubs of. He teaches the subject in a really engaging way.
Thames Valley Police|20th Nov, 2024
Would recommend the course tutor to anyoneKaren was very good, the in-depth knowledge and experience she shared was vital to the course, and I would recommend the course tutor to anyone.
Dynamic Training And Assessments|15th Nov, 2024
Well-structured course content with practical examples to apply the conceptsThe course content exceeded my expectations due to its depth and relevance. It was well-structured, covered all essential topics, and included practical examples that made it easy to understand and apply the concepts. Additionally, the ease of booking and efficient...
DM Conseil|15th Nov, 2024
Exceptional tutorThe quality of tutor was exceptional and delivered the training in a clear and timely manner for the entire two days.
Collins Aerospace|6th Nov, 2024
Really valuable learning from other delegates as well as the tutorThe chance to learn from others on the course was really valuable and unexpected benefit of the course. The tutor was excellent at encouraging and facilitating this.
James M. Brown Ltd|1st Nov, 2024
Enjoyable and relaxed learning environmentVery accommodating and welcoming venue, great lunches and selection of drinks and snacks during breaks. It made the whole learning experience a lot more enjoyable and relaxed.
D-Tech (UK) Ltd|29th Oct, 2024
Tutor created a relaxed atmosphere making it easy to contributeVery knowledgeable and explained things very well, quite often giving relatable scenarios making things easy to understand. Created a relaxed atmosphere making it feel very easy to contribute.
Polyco Healthline|25th Oct, 2024
Course content was made relevant to my job roleTutors were very knowledgeable and relating the practical application of the process into my job role making it relevant.
Horstman Defence Systems Limited|24th Oct, 2024
Very impressedI was very impressed by both the venue and the hotel. The ability to apply what I learnt was also very high.
Historic England|22nd Oct, 2024
All aspects of the course were enjoyableThe tutor was highly engaging, simplified each section of the course and was fantastic to interact with. I really enjoyed all aspects of the course from the booking to completing the course.
Private|21st Oct, 2024
Engaging tutor with many real life examplesThe tutor was very engaging and used many real life examples to help understand the information he was teaching.
SHD Composite Materials Ltd|21st Oct, 2024
Very good experience overallGreat venue, delicious food, plenty of snacks. A friendly tutor who was willing to answer any questions. Overall, very good experience.
Mec Com Fabrications Ltd|17th Oct, 2024
