Gain an understanding of the requirements of ISO/IEC 17020:2012 and how it applies to organisations who perform inspection activities, on this Introduction to ISO 17020 training course.

This 1-day practical course includes interactive workshops covering topics such as quality management standards, classification of accredited bodies, and risks to impartiality.

Upon completion of this course, delegates will have a working knowledge of ISO/IEC 17020:2012, audit principles in relation to ISO/IEC 17020, and the inspection body accreditation process.

The course is designed for those seeking an understanding of the requirements of ISO 17020 and the inspection body accreditation process, such as:

  • quality managers and supervisors
  • companies seeking ISO/IEC 17020 accreditation
  • existing QMS internal auditors who are looking to expand their skills in the area of assessment of inspection bodies
  • supplier quality auditors wishing to evaluate suppliers of inspection services

The course is also delivered as the first day of our 2-day ISO 17020 Internal Auditor training course.

The course includes discussion of topics such as:

  • quality management and the role of inspection bodies
  • classification of inspection bodies (Type A, B and C)
  • overview of ISO/IEC 17020 requirements and its relationship with other related standards (ISO 9001, ISO/IEC 17025)
  • principles of a quality management system audit against ISO/IEC 17020
  • initial steps to implementing ISO/IEC 17020
  • sources of information and further development

Delegates can practise as they learn on this 2 day training course based around the following structure:

  • WELCOME & INTRODUCTION
  • Quality Management and Accredited Bodies
  • Workshop: Classification of Accredited Bodies
  • Quality Management Standards – ISO/IEC 17020
  • Workshop: Risks to Impartiality
  • Workshops: ISO/IEC 17020 Audit Situations
  • Review
  • CLOSE

By the end of this Introduction to ISO 17020 training course, delegates will be able to:

  • interpret the requirements of ISO/IEC 17020:2012 for the operation of inspection bodies
  • initiate the process of implementing the requirements of ISO/IEC 17020 with a view to pursuing inspection body accreditation
  • confidently progress onto our ISO 17020 Internal Auditor training course

A certificate of completion will be awarded to delegates who have attended and fully participated in this Introduction to ISO/IEC 17020 Inspection Bodies training course.

Introduction to ISO IEC 17020 Inspection Bodies Certificate