Laboratory QMS Consultancy

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Bywater is Europe’s leading provider of laboratory management consultancy and training services, helping organisations to achieve ISO 17025 certification and enjoy continuous improvement in their services.

With consultants across the UK, we can provide tailored consultancy services onsite and online. During our 40 years of experience we have:

helped thousands of organisations achieve and maintain quality management system certification
become a world leading provider of ISO 17025 training and consultancy in the UK
become an Approved Training Partner (ATP) to the CQI and IRCA offering certified ISO 17025 Lead Auditor training courses
trained delegates from businesses of all sizes, including offering tailored courses for those working within Forensic Science laboratories

How we can help

ISO 17025 gap analysis

A gap analysis involves assessing the current laboratory system to the requirements of ISO 17025, highlighting any areas of non-compliance.

We will provide a full written report with suggested actions which can be used to develop an implementation plan.

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Auditing against ISO 17025

Pre-assessment and internal audits assist organisations in reviewing their management systems for conformance to ISO 17025, ensuring the system is effectively implemented and maintained.

From undertaking the audit, including planning and reporting, to giving assistance and mentoring, our consultants can provide as much support as you need.

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Developing documentation

ISO 17025 details documentation required by laboratories, including documented laboratory activities and procedures.

Our consultants can review your documentation, provide guidance on documentation which will benefit your management system and create documents on your behalf to assist with business continuity.

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ISO 17025 training programme

Training provides delegates with the knowledge and skills to audit against ISO 17025 to ensure the management system is effectively implemented.

Our consultants can help you plan a programme of training that will give your organisation all the knowledge and skills you need to implement, audit and continuously improve your laboratory management systems inhouse.

Our ISO 17025 training offering, available at your premises and within the Virtual Classroom, includes our CQI and IRCA certified ISO 17025 Lead Auditor and ISO 17025 Internal Auditor courses.

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ISO 17025 forensic laboratories

Implementing ISO 17025 within a forensic organisation provides confidence of the competence and impartiality of the organisation.

Our consultants can provide support to public and private forensic organisations seeking accreditation to ISO 17025. We also offer tailored ISO 17025 training courses to suit a range of forensic disciplines, including digital forensics.

Speak to us

If you would like to speak to someone about how we can support your organisation call our team on 0333 123 9001 or contact us.

Customer reviews

Gained confidence and ability which adds to my existing roleThe course was professionally presented by Nicola in an effective and easy manner to follow. This provided me with the confidence and ability which adds to my existing role.

Indicia Training Ltd|20th Feb, 2025

Very helpful courseThe tutor was very effective in explaining the details of 17025 and how this would be applied with a Forensic Lab. Communication from and with the tutor was really good which helped understand the content and how to apply it. ...

IntaForensics Ltd|5th Feb, 2025

Relevant and easy-to-digest course contentThe course content was very applicable to my needs, combined with the tutor who delivered the course very well the information was easily digestible and relevant.

Glenair UK Ltd|23rd Jan, 2025

Provided real life examples of why the standard’s clauses are importantReading clause by clause could get very tiresome and we could do that by reading the standard ourselves. This course provided real life scenarios of why the clause is important and how to interpret it in different situations.

NPL Management Limited|22nd Jan, 2025

Very impressed overallThe tutor showed enthusiasm and engagement with the course material. He was also understanding for the needs of the attendees, accounting for technical difficulties and allowing for regular breaks during the course. Overall I was very impressed.

Animal and Plant Health Agency (APHA)|8th Jan, 2025

Tutor made the material relevant to our practicesThe course tutor asked key questions about our practices and adapted to the answers whilst delivering the training, making it more relevant to our policies and practices instead of being generic.

7th Jan, 2025

Excellent course materials, supportive tutor, and effective course deliveryCourse content and delivery was very effective and targeted a variety of learning styles. Having it broken down into sections with practicals at the end of each day was very useful for me. The tutor was supportive and engaging throughout....

West Yorkshire Police|2nd Jan, 2025

Ground-breaking experience from the tutorThe tutor is such an excellent expert in this area with ground breaking experience.

BBA|30th Dec, 2024

Well focused and engaging course deliveryThe tutor had excellent subject knowledge. Course delivery was engaging and well focused.

UK Health Security Agency (UKHSA)|27th Dec, 2024

Tutor went out of their way to resolve any queriesTutor was knowledgeable and went out of their way to resolve any queries we had. Made a dry subject interesting and where possible relevant to our role.

Nottinghamshire Police|24th Dec, 2024

Already put the requirements into practiceThe course has already help me understand the requirements needed and put them in practice so JDR get the certification required to prove to our customers that our equipment is calibrated and verified to the correct standards.

JDR Cable Systems Ltd|29th Nov, 2024

Now feel better equipped for an auditThe application of the code and standards to an audit was a bit of an eye opener and the level of detail required. I feel better equipped to deal with this now.

Thames Valley Police|26th Nov, 2024

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How we can help

ISO 17025 gap analysis

Auditing against ISO 17025

Developing documentation

ISO 17025 training programme

ISO 17025 forensic laboratories

Speak to us

Customer reviews

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Our Clients

Our Reviews

Virtual Classroom

Lead Auditor Courses

Internal Auditor Courses