Dates and Venues

Find out why and how to maintain business continuity in the face of unexpected disruption by implementing a management system based on ISO 22301.

Business interruptions can happen at any time and often without warning. These can range from extreme weather conditions preventing staff from arriving at work, through industrial action, sudden loss of key suppliers, to IT failures and beyond.

Interruptions can halt or significantly hinder normal business operations, affecting customers, reputations, sales performance and legal and regulatory obligations.

ISO 22301:2019 is designed to help businesses prepare, protect and respond to these business interruptions.

The standard is applicable to businesses of any size and sector, and implementing ISO 22301 demonstrates to stakeholders that a business is prepared for the unexpected and that its business continuity plans are fit for purpose.

This 1-day Understanding ISO 22301 training course will provide delegates with an overview of business continuity management and the requirements of the standard.

The course is suitable for anyone who has little or no knowledge of business continuity management or ISO 22301, including:

  • those seeking to implement ISO 22301 who need to understand the requirements of this international standard
  • auditors, business continuity and risk management personnel
  • quality, environmental, H&S, and information security personnel wishing to extend their knowledge to business continuity management

Key topics covered by the course include:

  • ISO 22301 requirements and clauses
  • benefits of effective business continuity management
  • Plan-Do-Check-Act (PDCA) cycle
  • business continuity management lifecycle
  • risk assessment
  • resource requirements
  • business impact analysis
  • business continuity plans
  • recovering from a significant business interruption
  • Annex SL, the high-level management system structure that ISO 22301 is based upon
  • BCMS continual improvement
  • ISO 22301 certification process

This typical course agenda demonstrates the breadth of the topics and the opportunities for practical group work that can help to reinforce learning over the day. Exact timings are tailored to whether the course is delivered face-to-face or online in our virtual classroom.

Through the course we will cover:

  • Section 1 Course introduction
  • Section 2 Introduction to business continuity
  • Exercise Risks in your business for continuity breakdown
  • Section 3 Approaches to managing business continuity
  • Section 4 What is a management system?
  • Section 5 Introduction to ISO 22301 and its structure
  • Exercise Problems highlighted by audits
  • Section 6 Potential benefits of implementing ISO 22301
  • Section 7 Stakeholders in implement ISO 22301 and the values of ISO 31000 – risk management
  • Section 8 ISO 22301 clause 4
  • Section 9 ISO 22301 clause 5 (role and responsibilities of leaders)
  • Section 10 ISO 22301 clause 6 (planning)

LUNCH

  • Exercise Creating an organisational introduction to business continuity
  • Section 11 ISO 22301 clause 7 (support)
  • Section 12 ISO 22301 clause 8 (operational control)
  • Section 13 ISO 22301 clause 9 (performance evaluation)
  • Section 14 ISO 22301 clause 10 (improvement)
  • Exercise Case studies
  • Section 15 Benefits of a formal business continuity system
  • Section 16 Planning the implementation of a BCMS
  • Section 17 Building a document control system
  • Section 18 Management system auditing requirements

REVIEW AND CLOSE

On completion delegates will:

  • be able to discuss the benefits of having a robust business continuity capability
  • understand the requirements of ISO 22301
  • understand what a business continuity plan might look like
  • have an appreciation of the steps required to implement a business continuity management system
  • be able to contribute to improved effectiveness of an existing business continuity management system
  • contribute to the development of a new business continuity management system

All delegates who attend the full day will receive a certificate of completion.

Understanding ISO 22301 Business Continuity Certificate