ISO 9001 Implementation Training Course

• a process approach to management
• the identification of risks
• a systematic way of evaluating performance
• a customer-focused approach at the heart of the business
• continual improvement using the Plan-Do-Check-Act (PDCA) model
• certification

The course is built around a case study simulation, enabling attendees to benefit from a ‘real-world’ experience.

The implementation training course begins on day one with our Introduction to ISO 9001:2015 training course, which introduces the fundamentals of ISO 9001:2015. It includes analysis of the key clauses in the standard, giving delegates a working understanding of quality management and ISO 9001. On day two we explain the six phases of developing or converting a management system to be in line with ISO 9001 requirements:

• conducting a gap analysis as a base-line review
• identifying issues and interested parties
• developing policy, objectives and implementation programmes
• ensuring the integration of the QMS into business operations
• checking/measuring, audit and review
• initiating the certification process

Bywater also offers other ISO 9001 support services and can assist organisations with the implementation, maintenance and improvement of their QMS using experienced consultants. To read more about this please visit our ISO 9001 consultancy page.

Click to view the ISO 9001 Implementation course flyer.

It will also benefit managers, department heads and other staff members who wish to support a management system implementation project.

As the course incorporates our Introduction to ISO 9001:2015 training course, no prior knowledge is required.

• Overview and analysis of the structure and requirements of ISO 9001
• Quality Management Principles and the key components of a QMS
• Implications and benefits of an ISO 9001 QMS
• Developing high-level process maps
• Identifying key interested parties
• Risks and opportunities
• The process for a gap analysis, including exploring methods for effective results
• What is required to plan, implement and review an ISO 9001 QMS
• Support and maintenance of a QMS
• The pathway to successful certification
• The role of Certification Bodies

• Day 1
  • WELCOME AND INTRODUCTIONS
  • Module 1 Quality management systems
  • Module 2 The organisation in context
  • Workshop 1 Issues and interested parties
  • Module 3 Scope of the management system
  • Module 4 The quality management system and its processes
  • Workshop 2 High-level process map
  • Module 5 Leadership
  • Module 6 Planning
  • LUNCH
  • Workshop 3 Risks and opportunities
  • Module 7 Support
  • Module 8 Operation
  • Modules 9-10 Performance evaluation and improvement
  • Workshop 4 ISO 9001:2015 requirements
  • Module 11 Documented systems
  • Module 12 Implementation and certification
  • REVIEW AND CLOSE
• Day 2
  • Module 13 The Plan Do Check Act Improvement Cycle
  • Workshop 1 Case Study: Context
  • Workshop 2 Case Study: Leadership
  • Workshop 3 Case Study: Planning
  • LUNCH
  • Workshop 4 Case Study: Support
  • Workshop 5 Case Study: Operation
  • Workshop 6 Case Study: Performance Evaluation
  • Workshop 7 Case Study: Improvement
  • REVIEW AND CLOSE