ISO 17020 Internal Auditor Training Course for Forensic Inspection Bodies

This 2-day interactive course revolves around a crime scene role play through which delegates develop their skills and understanding of how to prepare, conduct and follow up on internal audits with reference to ISO/IEC 17020:2012 and forensic-based documents.

Students will leave the course with an understanding of the principles of auditing forensic inspection bodies and the skills to perform and report on audits for business improvement.

This course has been developed to suit the needs of forensic inspection bodies, most notably those involved in crime scene investigation (CSI). However the course would also be appropriate for forensic collision investigation (FCI) and fire investigation (FI). It is suitable for:

• those wishing to perform internal audits on forensic inspection bodies, most notably crime scene investigators, forensic collision investigators, and fire investigators
• individuals who want to understand requirements for forensic inspection bodies accredited to ISO/IEC 17025
• organisations seeking ISO/IEC accreditation
• staff wanting to develop auditing skills and a better understanding of ISO/IEC 17020

It is recommended that delegates joining this course should have attended the Understanding ISO 17020 Training Course for Forensic Inspection Bodies or a similar awareness course. Furthermore, delegates attending this course should have a working knowledge of how ISO/IEC17020:2012 requirements are applied to a forensic inspection activity such as crime scene examination, forensic collision investigation, or fire investigation.

Topics covered on this course include:

• quality and the role of inspection bodies
• quality management standards and ISO/IEC 17020 requirements
• classification of inspection bodies
• ILAC-G19 reference document for CSI-Forensics
• Forensic Science Regulator (FSR) code of practice and conduct
• performing effective management system and process audits
• constructing an audit programme and checklists
• evaluating the system and the impact of audit findings
• risks to impartiality
• documented systems

Over 2 days delegates can expect to cover the following modules:

• Day 1
  • WELCOME AND INTRODUCTION
  • Quality Management and Accreditation
  • Quality Management Standards – ISO/IEC 17020 – Overview
  • Workshop: Risks and Impartiality
  • Quality Management Standards – ISO/IEC 17020 – General, Structural and Resource requirements
  • Workshop: ISO/IEC 17020 Audit situations
  • Quality Management Standards – ISO/IEC 17020 – Process and Management system requirements
  • Workshop: Audit Situations
  • Audit Planning
  • Checklists
  • Workshop: Preparing an Audit Checklist
  • Case Study: Introduction
  • CLOSE
• Day 2
  • Performing the Audit
  • Case Study
  • Nonconformity Reporting
  • Closing Meeting and Reporting
  • Workshop: Closing Meeting
  • Corrective Action and Follow-up
  • Workshop: Corrective Action
  • Summary and Evaluation
  • Review
  • CLOSE