TL 9000 Metrics Workshop
DURATION
1 dayCPD
Equivalent to 8 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Learn how to develop and implement a TL 9000 metrics programme specific to your organisation.
This 1-day practical workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-company, this workshop is specifically customised to the needs of the organisation and will provide delegates with the foundation knowledge to develop and implement a metrics programme.
This course is suitable for:
- those who will be directly or indirectly involved in the implementation of TL 9000
- anyone who may be audited by internal or external auditors
A prior knowledge of ISO 9001 is strongly recommended.
Key topics include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and the relevance of it to specific business activities
- relationship to ISO 9001 and the additional requirements of TL 9000
- overview of the metrics set and a review of those applicable to specific activities
- implementation of a metrics programme, including data submission as part of the QuEST requirements
- sources of information and further development
By the end of this TL 9000 Metrics workshop, delegates will be able to:
- interpret the basic requirements of TL 9000 and how to apply the measurement processes
- review the metrics applicable to their organisation’s activities
Course Delivery
This course is available on a dedicated basis. Please contact our team on 0333 123 9001 to discuss scheduling training on your preferred date at your premises, a venue of your choice or within our virtual classroom.
Customer reviews
Incredibly well organised and professional process from booking to close of trainingThe whole process from booking, receiving the training materials, instructions on joining the virtual sessions, rework through to the training and close out were incredibly well organised and professional. Responsiveness of those involved with course booking and administration were flawless...
GSK|31st Jan, 2025
Incredibly engaging and approachable tutorThe tutor, David, was incredibly engaging and delivered information to a very high extent. I felt comfortable asking questions and discussing various points in depth.
East Riding of Yorkshire Council|30th Jan, 2025
Gained a new perspective on audits as opportunities for improvementsTotally gave me a new perspective on how I view audits, not to be feared but grasped as opportunities for improvement.
Micronclean Ltd|27th Jan, 2025
Useful to have the course materials for reference on future projectsThere was so much material provided with extra detail to go into in my own time if it would benefit me, and it will be useful for me to have the booklet when I work on future projects.
Turner & Townsend|24th Jan, 2025
Feel confident in what I’ve learnt and the knowledge gainedHaving previously done this course before with another provider, the course content with that provider wasn't as informative or in depth. However coming out of this course, I felt that I had gained a lot more knowledge on the subject...
Micronclean Ltd|23rd Jan, 2025
Thought I knew auditing well, but learnt more than expectedSarah really knows her standards and was able to put the information across in fun and proactive manner. I thought I knew auditing well, but I have learnt more than I thought I would.
Altro Limited|20th Jan, 2025
Tutor made the learning experience enjoyableTutor was extremely helpful and professional and made the learning experience enjoyable.
MOD|17th Jan, 2025
Impressive course manual received prior to the courseI was really impressed with the study book received prior to the course. It is very good and helpful to have something to refer to.
Qioptiq Photonics Ltd|8th Jan, 2025
Impressive venue enhanced the learning experienceI was impressed by the quality of the venue its the best facility I've encountered for a training course. The comfortable and supportive environment greatly enhanced the learning experience.
B Medical Systems|7th Jan, 2025
Very engaging and informativeGary used a good combination of personal experience and humour to deliver this course, very engaging and informative.
General Dynamics UK Ltd|6th Jan, 2025
Tutor went above and beyond to ensure we all understood the requirementsThe tutor was very engaging and kept us interested during the week. He went above and beyond to make sure we all understood the requirements.
Maritime Developments Limited|3rd Jan, 2025
Certainly benefited from the courseJohn the course tutor came over so very well, he related his own experiences and knowledge to course content, I certainly benefited from the course which I can apply in my day-to-day tasks and objectives.
Fugro Gb (North) Marine Limited|18th Dec, 2024
