TL 9000 Quality Management System Auditing - QuEST Sanctioned
DURATION
5 daysCPD
Equivalent to 24 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Course Approval
Understand the requirements of TL 9000 quality management and how to audit for their effective implementation within the telecoms sector.
This 5-day interactive QuEST sanctioned TL 9000 Quality Management System Auditing online course is structured to bridge the gap between ISO 9001 and TL 9000 from the perspective of an auditor.
Designed for delegates who have quality management auditing experience or previous ISO 9001 auditor training, the course explains the role of TIA and TIA QuEST Forum in maintaining TL 9000 quality management for ICT products.
This course offers value to:
- those who will be conducting third-party registration audits to TL 9000
- internal auditors and ISO 9001 trained auditors wishing to expand their knowledge
- auditors needing a full knowledge of TL 9000 requirements and measurements
It is important that delegates have appropriate knowledge and experience to benefit from this course. Click the link to learn about prior knowledge requirements.
Key topics on this training course include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and its relationship to ISO 9001
- methods to determine effective implementation and use of the requirements and measurements handbooks
- specific auditing requirements beyond ISO 9001
- exam to demonstrate ability to apply knowledge and determine comprehension
- sources of information and further development
Available in our global Virtual Classroom, this course is delivered by a subject matter expert and features exercises, discussions and case studies to encourage group participation and a practical understanding of TL 9000 requirements. This typical agenda is likely to follow the following structure:
- introduction and overview
- introduction to QuEST Forum
- audit planning
- TL 9000 overview
- TL 9000 requirements
- TL 9000 measurements
- audit follow up and reporting
- exam
By the end of this training course, delegates will be able to:
- interpret the requirements and measurements of TL 9000 and how they apply to industry processes
- effectively audit TL 9000 and assess how the requirements and measurements handbooks are properly implemented and used
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Customer reviews
Extremely beneficialDuring the course, the content and the way in which it was delivered was extremely beneficial. I feel I have a better understanding of what can be achieved and how to apply this in everyday negotiations. The interaction, role playing...
MacTaggart Scott & Company Limited|28th Mar, 2025
Great course with great group discussionsGreat course and great tutor. Only this week I have applied what I learnt to an incident in work involving a suspected electric shock incident. The highlight of the course was running through the real life scenario. There was also...
Network Rail|24th Mar, 2025
Fantastic course content, tutor and booking processTutor, course content, booking and course administration were all fantastic.
MOC Associates Ltd|20th Mar, 2025
A potentially challenging day was made both informative and enjoyableKeith made a potentially challenging day both enjoyable & informative. Whilst my own circumstances don't particularly lean towards the agenda, I took plenty from it and this was primarily due to the tutor.
Amentum|19th Mar, 2025
Great balance of classroom work and real life examplesI found the course informative and well delivered. Alan the tutor gave a real balance of classroom work with real life examples of where the course can improve process and quality.
Sumika Polymer Compounds (UK) Ltd|10th Mar, 2025
Interactive teaching styleThe tutor was very knowledgeable and personable. His interactive style of teaching made it easier to engage with the course material.
Satra Technology|4th Mar, 2025
Inclusive and practical training styleI feel the course was really well presented so credit to the tutor for delivering it in such an inclusive and practical style.
Indicia Training Ltd|25th Feb, 2025
Very impressed with the tutorThe tutor had very good knowledge on an array of topics and I was very impressed with how fast she was able to switch her mindset between different forensic activities.
Emsou-Fs|25th Feb, 2025
Outstanding course content, tutor and facilitiesThe tutor and course content was excellent, and the venue, especially the location and facilities, was outstanding.
Opec|24th Feb, 2025
Highly recommend the tutorOur Instructor Mel was amazing, very engaging, made the course very enjoyable and made things pretty easy to pick up, fantastic knowledge that was applied to all the scenarios we brought to her. Would recommend Mel as a tutor every...
Intervention Rentals Ltd|24th Feb, 2025
Far more familiar with the standard than expected as a result of the courseI found that by the end of the course I was far more familiar with the standard than I expected to be.
Speedy Freight|19th Feb, 2025
Tutor maintained the group’s interest and attention effectivelyTutor was engaging and taught the materials in an understandable way while maintaining the groups interest and attention.
Scottish Power|18th Feb, 2025
