Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Certificates of attendance FAQs
All delegates who complete a course will receive a certificate that they can use to demonstrate their commitment to learning new skills in support of their business and their individual career.
Delegates to the Lead Auditor and Transition Auditor training courses will also be required to take an exam after the course before receiving their certificate. We will provide full details of what the exam entails and how to approach the questions for success first time.
Certificates are included within the course fee and are provided to all delegates who complete the training.
No. It is important that your certificate reflects your commitment to the training, and we therefore need your attendance and participation throughout your course to make your certificate meaningful. We understand that circumstances can sometimes make attendance difficult, and we would invite you to contact us to discuss how to address any challenges.
Yes, we can provide replacement certificates at a cost of £35 + VAT each. Please contact us on 0333 123 9001 or contact@bywater.co.uk with the delegate name, course start date and name of the course you attended and we will be pleased to assist you.
- Click on your name to view your LinkedIn profile
- Scroll down to 'Licenses & certifications' and click the add '+' button on the right (on the mobile app click the pencil icon and then the '+' symbol)
- Enter the name of your certificate, for example, ISO 9001 Lead Auditor. Under Issue Organisation, type and then select 'Bywater'. Enter the date and credential ID where relevant.
- Click 'Save'.
As LinkedIn no longer shares changes to licenses and certificates with your network we recommend that you also post a status about your achievement. Within the post you may wish to include details such as what you enjoyed the most about the course, what you learned and how the course will benefit you in the future. You may also wish to include a photo of your certificate.
To tag Bywater, simply type @Bywater within the post.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.