Online training in the Virtual Classroom FAQs

The training is essentially the same. Because we require delegates to keep microphones and cameras on during online training, our tutors are able to see delegates and assess how they are reacting and interacting with the class. Zoom software enables group discussions and breakout sessions. Timings during the day may be slightly different to give online users an appropriate number of screen breaks.

Our Virtual Classroom courses have all the benefits face to face training with the added convenience of not having to leave your home or office. The courses are delivered on Zoom by an expert tutor.

Prior to the course date you will be sent the relevant training materials, either via post or email if you prefer.

Virtual Classroom courses include the use of breakout rooms to ensure they remain interactive. The tutor shares their screen with you and discusses the presentation slides, as they would with an in-person course. Our Virtual Classroom events also run with smaller class sizes for maximum tutor-delegate interaction.

Prior to the course date you will be provided with relevant contact details for technical support. If you have any questions or wish to schedule a test call, please let us know.

Click here to learn more about our Virtual Classroom training.

We use Zoom as it utilises user-friendly technology and includes functions such as breakout rooms to ensure our courses are highly interactive. If you are unable to join via Zoom please contact our team to discuss alternative solutions.

Whilst we recommend Zoom, dedicated training courses can be provided on other platforms including Microsoft Teams and Skype for Business.

Our aim is to make taking part in our courses as as easy as possible, so that you can focus fully on learning and practising your new skills. The Virtual Classroom is very user-friendly and delegates that have completed training testify to this. Features and functions within the Virtual Classroom will be clearly explained to you.

If you have any concerns about using the technology, please contact us and we will be happy to set up a test call with you.

You will need a PC, laptop or tablet with a webcam and headset with microphone (built in or connected via USB). You will also need a stable internet connection and be ready to enter a Zoom meeting using the invitation we will send you. To get the most out of your class you will also need a quiet space where there is no background noise and interruption.

A week before the course start date, you will receive an email with a link to the virtual classroom, together with a meeting ID and password. This will enable you to join the training from your browser.

Yes, we are delighted that professional bodies such as RSS, IEMA, IOSH and CQI & IRCA have approved all our existing certified courses for Virtual Classroom delivery.

You will receive a certificate after you complete your course.

A stable internet connection is important to keep you online during the course. We recommend that you test your connection as far as you can before the course starts.

If you know you have problems with connectivity, please contact our team who will do their utmost to help. If you are working from home but regularly experience connectivity issues, you may like to consider joining the course from an alternative location.

Contact Bywater on 0333 123 9001 and we will endeavour to help.