Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Post course and feedback FAQs
Our courses are designed to be an integral part of a training programme that will introduce you to a subject, develop your skills to higher levels, and/or help you to broaden your skill sets into new areas.
You can find pointers to complementary training courses within the course description FAQs.
After the training a simple course review questionnaire will be emailed to you – usually when the certificates are issued. We find that we get the best insights once delegates have had time to reflect on the experience. We read all feedback and act on it to improve our training offering.
You can read reviews for all our courses on the website. Here you will find comments such as:
- ‘Rather than coming away from a training course feeling like I simply “ticked the box”, I came away enthused to continue training in this area and with a foundation mindset to use in conjunction with the course materials.’
- ‘I could apply what I learnt straight away the next day at work, and it proved to be very beneficial.’
- ‘Thanks to you and the tutors for all your help and guidance in getting me through the ISO9001 Lead Auditors course/exam. I cannot thank Bywater enough, as the help and guidance received has been second to none, and I will certainly be promoting you guys in any way that I can.’
We are unable to supply you with copies of standards to take away. However, if your organisation is already working towards or has achieved certification to a standard, it is very likely that there is a copy available at your place of work. If not, you can buy a copy on the website of the relevant standards organisation.
Bywater does provide each delegate with a copy of the course workbook, which they can use as a reference during the course, add their own notes, and use as a handy reference when they are back at their desks.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.