Frequently Asked Questions

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As the UK’s leading independent training organisation we have been providing management system and business improvement training for over 40 years. Today we run more than 1000 scheduled courses a year across the UK and in our Virtual Classroom.

Our training expertise is demonstrated by our role as a CQI and IRCA Approved Training Partner, and our flagship ISO 9001 Lead Auditor Training Course is certified by CQI and IRCA. We are also approved training partners for IEMA, IOSH and RSS.

We employ tutors with extensive experience of working in the field, who have approved tutor status with relevant bodies where appropriate.

Because we only provide training that is live and interactive, you can benefit from group sharing in tasks and discussion, and can ask for help from your tutor around content as the course progresses. As one delegate told us: ‘I thought that it would just be looking at slides but it was a lot more. I gained confidence through being able to practise what we had learnt throughout the day during the role-playing and team games.’

We always ask for feedback at the end of the course, as we are committed to building on the comments you provide to improve our service and performance with the aim of helping you achieve your goals.

Delegates attending our professional courses join us from a very wide range of sectors, including automotive, aerospace and aviation, banking and financial institutions, charities, construction, engineering, manufacturing, education, energy, utilities, food, agriculture, healthcare, laboratories, pharma, research, IT and technology, media, telecommunications, public sector, professional services, retail, hospitality, tourism, leisure, security, defence, transport and logistics.

If you are looking for standards training for a specific sector, we offer courses focused on:

We welcome delegates from any size of business, from small consultancies to global corporations. The knowledge shared on our training courses is suitable for anyone interested in improving their own skills and contributing to continuing improvement within their businesses.

We are pleased that delegates have pointed to a wealth of features of our training that they have found valuable, and are sometimes missing from other courses they have attended. These include:

  • Focus on live and interactive training to enable delegates to ask questions and join discussions and exercises
  • Checking the needs and skills of the class members at the beginning of each course and adapting the teaching accordingly
  • Styles of learning to be inclusive of all learners
  • High quality of tutors and their approach to teaching practical skills that go beyond passing exams

Delegates have told us:

  • ‘The course was a refreshing change from the usual courses aimed solely at the passing of an exam. Bywater will certainly be my first point of call for future training and I have already recommended the course to others.’
  • ‘I’ve never been on another regulatory or guidance training course with a tutor who was genuinely enthusiastic to teach.’
  • ‘One of the most enjoyable and educational courses I have been on.’
  • ‘I retained more info on ISO and auditing on this one day course than I did in the three days I spent doing other intro courses.’
  • ‘After having the privilege to attend this course, I was able to apply what I learnt to my current work with much more ease and understanding of what was expected of me. I have been on similar courses before and none went in as much depth as this one did.’

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