Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Will I need to make my own notes on the course?
Full hard-copy course notes are provided to delegates on all Bywater courses in advance. We recommend that you also bring your own tools for noting further useful information that comes out of discussion and workshops with fellow delegates and the course tutor. We do not record training sessions for solo viewing as we believe that the interactive element is essential to your learning experience.
Feedback from past delegates suggests that the course documentation is helpful during and after the course. One delegate commented that: ‘The handouts and workbook were incredibly thorough – having all these documents I can refer back to any time I want after the training is really useful’. Another said: ‘The course materials were excellent and will be useful reference guides’.
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
Our Reviews
We pride ourselves on our excellent customer feedback, view our most recent course reviews from our delegates.
Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.