Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor excellently handled any questions we had
| Our tutor Mel has extensive knowledge and experience which helped enormously when we raised questions throughout the course. Her handling of questions was excellent. |
J Murphy And Sons Limited
Brilliant tutor read the room well
| The tutor made the course enjoyable by getting the balance right between entertaining and seriousness. He knows how to read the room well and offered breaks just before we reached saturation point, he also took time to ensure everyone was at the same point and intervened if he thought we had reached a block, to address it and get us through it. He was brilliant. |
Satra Technology
Useful real world scenarios provided by the tutor
| The tutor provided real world scenarios to the course content that allowed me to view the material with a different mindset. |
Vivergo Fuels
Gained confidence and ability which adds to my existing role
| The course was professionally presented by Nicola in an effective and easy manner to follow. This provided me with the confidence and ability which adds to my existing role. |
Indicia Training Ltd
Extremely insightful training
| The training was extremely insightful and the workshops allowed me to understand what actually happens during an audit and how auditors reviews documents. |
Early Health Ltd
Incredibly dynamic tutor brought the subject to life
| Karen was incredibly dynamic and engaging, helping to bring a technical subject to life and making it real and approachable. |
Baringa LLP