Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor provided context to each individual's area of work
The Tutor was brilliant, he provided context to each individual’s area of work. He was engaging, extremely knowledgeable and made the course fun.
Home Office
Very useful
Course was very extensive and each clause of ISO was explained in detail. For someone as me who never dealt with ISO before, this was very useful to know where I can find required information.
Mars Nederland Bv
Course adapted to individual needs of the participants
| The tutor adapted the course to the individual needs of the participants. |
Safety Belt Solutions Ltd
Very well structured and information was delivered very well
The course was very well structured and information was delivered very well, which allowed us to build on the course and apply the learnings during the case study.
British American Tobacco (BAT)
The tutor is an expert in ISO
The tutor is an expert in ISO and the way he presented with examples made the course very interesting, especially for chemists that like to be more objective (the interpretation of the ISO can be subjective).
British American Tobacco (BAT)
Everything was good
Everything was good, I really enjoyed the course and the content was at a good level for me. The tutor was more engaging than I expected and kept all the content whilst making it enjoyable.
Abbott Toxicology Ltd