Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetGained a real world insight into auditing and ISO 9001
Great tutor who explained things very well, answered all questions and gave a real world insight into auditing and ISO 9001.
Symetri Limited
Highly detailed course delivered in a very professional manner
The tutor delivered a highly detailed and interesting course tailored to people of all levels of understanding and did so in a very professional manner.
National Security Inspectorate (NSI)
Tutor tailored the course to our specific needs
| Mike made the course very interesting, sharing a number of real life experiences and scenarios. Given this was an in-house course, he was able to tailor it to our specific needs. |
National Security Inspectorate (NSI)
Came away confident in my understanding of and ability to apply the learning
I have come away feeling confident that I have a very good understanding of the subject matter and can apply this knowledge.
Carley Coaching Ltd
Feel confident applying the course material to future audits
| The tutor and course content have made me feel confident in applying the material to future audits. |
Private
Tutor brought the training to life and made it interesting
Karen put a lot of energy and her own personal convictions into the training that it brought it to life and made it interesting.
Acivico Group