Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetA fantastic tutor who went above and beyond to support us
Steve was fantastic. He explained everything thoroughly and allowed us time to ask questions. He went above and beyond. I really have learned so much and enjoyed the course so much. I have taken a lot away from it.
Pat O'Donnell & Co
Exercises and workshops added to whole experience
The tutor really knew the subject and got across a large amount of information through the week. He also did very well with running the exercises, workshops and role plays which added to the whole experience and made learning easier and fun.
Amentum Clean Energy Ltd
Tutor ensured every delegate had input into course
Alan explained using actual experienced situations and it was easy to understand. Engaging with everyone attended the course evenly so that everyone had input.
Xtrac Ltd
Engaging delivery using varied materials and real-life scenarios
The tutor was very engaging and used different ways and different materials to teach. Related it to real lift situations and own experiences. He also asked us questions individually to recap and clarify that we understood. The pace was quite quick which was good.
EHS Projects Ltd
One of the best courses that I have attended in recent years
The tutor was very friendly and professional he made the course content enjoyable and easy to understand. Overall this is one of the best courses that I have attended in recent years due to the tutors teaching style and skill set. The venue and hotel employees were also helpful and friendly, an excellent and relaxed training environment. I would highly recommend this course to TV SD UK employees.
TUV SUD Ltd
Small group size allowed for more individual input and discussion
Course materials were very helpful. Tutor was great, very helpful and approachable. Virtual classroom worked well. Good number of people on the course, not too many people therefore everyone has more chance of input.
Redpath Deilmann UK Ltd