Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery attentive, considerate and supportive tutor
David is a cut above the rest. Having a tutor like David put us at ease, I think as it was obvious that he wasn’t just reading off the slides he was very attentive, very considerate, supportive and keen to share his knowledge and experiences to help us best grasp the material in real life situations.
Intertrain (UK) Ltd
Impressive tutor
I was impressed with the tutors very in-depth knowledge & ability to think on his feet & act in the role play scenarios.
Marches Biogas Ltd
Tutor ensured he got the best out of everyone on the course
The tutor David was fantastic. He was really enthusiastic and helped the course in any way that he could. He kept the course engaging and did all he could to get the best out of people on the course. He was always there if you had any questions even in the evenings after the course had finished for the day.
M Group (Services) Limited
Training conducted in a way that optimised learning
The course content was really good for those who have had limited experience and gave you the opportunity to use going forward. Very thorough but at same time with the way the training was conducted you learnt more.
Aqualution Systems Ltd
1st class tutor - knowledgeable and considered
Found the Tutor to be 1st class. Very knowledgeable and very considered approach with delegates throughout course.
Clyde Marine Training Ltd
Brilliant tutor made it a breeze to get through the course
The tutor was brilliant and kept me engaged with the course, making it a breeze to get through two long days.
Sweco UK Limited