Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's knowledge is second to none
Very knowledgeable tutor, he is passionate about the subjects he teaches to the delegates. His knowledge without doubt is second to none and he always shows respect to the delegates and understands their needs during the course. He always checks that their is an understanding and is willing to take more time if necessary to those who may need it.
Thames Valley Police
Many useful examples of how to apply the course content
| We had many examples of how to apply what was taught which was useful, as not many training courses actually give you proper examples and tips and tricks of how to act in an audit. |
Private
Enjoyable workshops and plenty of time for discussion
| The course included a lot of workshops which I enjoyed and allowed time for discussion. The Tutor was very knowledgeable with a lot of practical experience, they also answered all the questions I had and was happy to help or clarify. |
BM Trada
Invaluably experienced tutor
| Nicola’s experience was invaluable – she gave some great tips on how to approach different situations when you are conducting an audit. The course content was great too, Nicola communicated the information across very well. |
Volac International Ltd
Case studies and role play kept the content interesting
| The tutor engaged the audience throughout and kept the content interesting using a lot of case studies and role play. |
British American Tobacco (BAT)
Excellent, extremely knowledgeable tutor
| The tutor was excellent, extremely knowledgeable in the subject being taught and presented the subject manner in an engaging manner. Also very good at explaining the processes to apply the ISO standard. All backed up with real life examples. |
British American Tobacco (BAT)