Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery well detailed course content
| The course content was very well detailed and the tutor delivered it so well. Helped my understanding of ISO 45001 in relation to ISO 19011. |
The National Skills Academy for Food & Drink
Clear the tutor had been in the business a long time, incredible knowledge
| The knowledge our tutor had was incredible you can tell he has been in the business a long time. |
EDF Energy Limited
Some of the best handouts I have received for a training course
| The handouts were some of the best I have received for a training course. |
Morrison Construction
Provided the groundwork for becoming an auditor
| The course provided me groundwork for my next career step in becoming an auditor. |
Grissan Engineering Services Ltd
Tutor read the room and identified participant's needs with ease
| Tutor had a great style, being able to read the room and identify what was needed to be focused on with ease. |
Achilles Information Limited
Learnt very effective techniques from the course
| The techniques learned are simple to apply, but also very effective. |
Fountain Fresh Imports Ltd