Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's thorough knowledge made the training highly effective
Tutor super exceeded my expectations and did a stellar job. He knew the subject thoroughly which made the training very effective.
Note UK
Tutor ensured engagement throughout
Tutor delivered content really well, ensuring everyone including myself stayed engaged throughout.
Astutis
Genuinely impressed
The tutor was able to adapt and flex assignments around the strengths and weaknesses of those attending very quickly, this tested my ability to adapt and brought out the best in less experienced attendees and I was genuinely impressed with how good the workshop exercises were as a result.
Inertia Consulting Limited
My knowledge on the topic improved greatly
Course content was really informative with lots of relevant content and workshops in the 2 days and all explained well by the tutor in an enthusiastic manor. I felt that my knowledge on the topic has greatly improvement despite being only a 2 day course.
Nexperia UK Ltd
Very encouraging and supportive tutor
Richy was very knowledgeable on the subject and I found him to be very encouraging and supportive throughout and really helped all candidates on the course.
Morgan Sindall Construction & Infastructure Ltd
Successfully maintained alertness and interest
I have been in the sales industry for 30 years and attended a considerable amount of training courses in that time. I found Elaine easy to listen to with a course adjusted to maintaining alertness and interest.
Ciga Healthcare