Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetNow feel better equipped for an audit
| The application of the code and standards to an audit was a bit of an eye opener and the level of detail required. I feel better equipped to deal with this now. |
Thames Valley Police
Engaging tutor demonstrated a desire for the delegates to learn from the experience
| Very engaging tutor, extremely knowledgeable and demonstrated a desire for everyone to learn from the experience. |
DVSA (Driver & Vehicle Standards Agency)
Extremely knowledgeable, enthusiastic and engaging tutor
| Richard is extremely knowledgeable in this area and his enthusiasm really rubs of. He teaches the subject in a really engaging way. |
Thames Valley Police
Tutor was clearly an expert in the field
| It was clear that the instructor, Nicola, was an expert in this field (digital forensics) and was able to administer the course and its content very easily. |
Northamptonshire Police & Crime Commissioner
Tutor's enthusiasm made for a pleasant two days of learning
| Very knowledgeable and experienced tutor. His enthusiasm for the subject come across in bundles, and made for a pleasant two days of learning. |
Tradebe Inutec
Tutor's knowledge is second to none
Very knowledgeable tutor, he is passionate about the subjects he teaches to the delegates. His knowledge without doubt is second to none and he always shows respect to the delegates and understands their needs during the course. He always checks that their is an understanding and is willing to take more time if necessary to those who may need it.
Thames Valley Police